For barbershops

Every call answered.
Even the ones during a fade.

A receptionist that picks up on the first ring, at any hour, and writes the booking straight into the diary at your counter. It quotes your prices, knows who is on which chair, and never invents anything.

A month free. No card.

Tuesday, mid-afternoon
Unknown number“Any chance of a skin fade today?”
Booked 5:15
Regular“What do you charge for a beard trim?”
Answered
Unknown number“I need to move Thursday to Friday.”
Moved

The arithmetic

A missed call is a haircut someone else gave

You cannot answer the phone with your hands in someone's hair, and the person ringing does not leave a message. They ring the next shop.

1 in 3calls to a busy shop go unanswered
After hoursis when people remember they need a cut
No-showscost a chair an hour at a time

Rough industry figures, not ours. Yours will be on your own numbers page a week in.

What it does

Three things, and no surprises

Answers on the first ring

At six in the morning, on a Sunday, or while all three chairs are full.

Books the real diary

The same one at your counter. If a slot is gone it cannot be offered, so a chair is never sold twice.

Never invents anything

Every price and time it says was read from your data a second earlier. It would rather admit it does not know.

And then

The bits that pay for themselves

Reminders

A message the day before, so the chair is not empty at five o'clock on a Friday.

A waitlist

When somebody cancels, whoever wanted that slot hears about it straight away.

Your numbers

Takings, no-show rate, busiest hours, and how each chair is doing.

Every call, readable

What it said, to whom, and what came of it. No guessing.

Your own words

Rewrite any answer it gives. Set how chatty it is. It never changes a price.

A booking page

Your own page for customers who would rather tap than talk.

Ask it something awkward

Try to catch it out. Ask for a time you know is gone, or for a person. It is quicker to hear than to read about.